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The Ministry of Health (MOH) has alerted our manag The Ministry of Health (MOH) has alerted our management that a customer who visited Spa Esprit Raffles City on 19 July 2021 has tested positive for Coronavirus (Covid-19). The customer's temperature was normal and showed no signs of being unwell during the visit. We had closed the store on 26 July 2021; an NEA-appointed agency had carried out thorough disinfection of the entire store premises. For customers who had visited from 20 July 2021 onwards, please be assured that our store environment was sanitised before your visit. We are working with MOH to conduct detailed contact tracing for all who had been in contact with the affected customer and MOH will be in touch with customers who have been affected. The health and wellbeing of our staff and customers are of utmost importance and remain a top priority. We'll continue to monitor the situation closely and act accordingly in the best interest of our staff and customers. We will continue to stay vigilant and practise our stringent preventive measures, find out more at the link in bio. Let's stay calm and keep strong.
With the recent spike in COVID-19 cases, we are st With the recent spike in COVID-19 cases, we are stepping up our hygiene protocols and guidelines to safeguard everyone in our community. With effect from 22 July 2021, all facial services at Spa Esprit will be suspended until 18 August 2021. Existing appointments within the affected duration for these services will be rescheduled. We will be in touch to schedule new dates. All other services that do not require masks to be removed will remain in service. Given the ever-evolving situation, we should remain vigilant and not let our guard down. Rest assured that we are in constant conversation with MOH, referencing their advisory and modifying our guidelines accordingly. We seek your understanding and compliance with our protocols in helping us keep everyone, including the people you love, safe.⁣
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